LEAD MATERIAL HANDLER / WAREHOUSE LEAD RESUME TEMPLATE ======================================================= [YOUR FULL NAME] [City, State] | [Phone Number] | [Email Address] PROFESSIONAL SUMMARY -------------------- Results-driven material handling professional with [X] years experience including [X] years in leadership roles. Expert in managing warehouse teams, optimizing operations, and maintaining safety compliance. Certified on [number] equipment types with perfect safety record across [number]+ hours. Successfully led teams of [number]+ material handlers achieving [X%] productivity improvement and [X%] reduction in errors. Proficient in [WMS systems], process improvement, and staff development. CERTIFICATIONS -------------- • Forklift Operator - All Classes - Certified up to [weight] lbs - [Year] • OSHA 30-Hour Safety Certification - [Year] • [Forklift Trainer Certification] - [Organization], [Year] • [Reach Truck/Order Picker/Specialized Equipment] - [Year] • [First Aid/CPR] - [Current through date] • [Hazmat/Other certifications] PROFESSIONAL EXPERIENCE ----------------------- [Job Title - Lead Material Handler, Warehouse Lead, Material Handling Supervisor] [Company Name], [City, State] | [Month Year] – Present Team Leadership & Supervision: • Lead team of [number] material handlers across [shift] shift in [warehouse size] facility • Assign daily tasks and monitor workflow ensuring [X%] on-time completion rate • Train and mentor [number]+ new hires on equipment operation, safety protocols, and procedures • Conduct performance evaluations and provide coaching resulting in [X%] team productivity increase • Coordinate shift activities with [number] supervisors and other department leads • Reduced team turnover by [X%] through improved training and communication Operations Management: • Oversee daily movement of [number]+ pallets/units across [square footage] warehouse • Manage receiving, put-away, picking, and shipping operations for [number]+ daily orders • Coordinate loading/unloading of [number]+ trucks per shift meeting all carrier schedules • Maintain [X%] productivity rate across team exceeding department targets by [X%] • Achieve [X%] order accuracy rate through quality control and verification procedures • Implement workflow improvements reducing processing time by [X%] Safety & Compliance: • Maintain zero safety incidents across team with [number]+ combined operational hours • Conduct daily safety briefings and weekly safety training sessions • Perform equipment inspections and ensure proper maintenance schedules • Investigate and document any incidents following company protocols • Achieve [X consecutive months] without lost-time accidents • Lead team to [safety award/recognition] for [achievement] Inventory Control & Accuracy: • Oversee cycle counting program maintaining [X%] inventory accuracy • Manage [number]+ SKU locations across multiple warehouse zones • Coordinate physical inventories with [X%] accuracy rate • Reduce inventory shrinkage by [X%] through improved procedures and accountability • Ensure proper stock rotation (FIFO/LIFO) and product handling • Utilize [WMS system] to track and manage inventory in real-time Process Improvement: • Reorganized warehouse layout improving pick efficiency by [X%] • Implemented new material flow reducing travel time by [X%] • Developed cross-training program increasing team flexibility by [X%] • Created standard operating procedures reducing errors by [X%] • Streamlined receiving process decreasing dock-to-stock time by [X%] • Identified and resolved bottlenecks improving throughput by [X%] Equipment & Resource Management: • Manage fleet of [number] forklifts, [number] pallet jacks, and [other equipment] • Schedule equipment maintenance reducing downtime by [X%] • Coordinate equipment repairs and vendor relationships • Track equipment utilization and allocate resources efficiently • Ensure all operators maintain current certifications Communication & Coordination: • Conduct daily pre-shift meetings with team of [number] • Coordinate with shipping, receiving, and inventory departments • Communicate priorities and schedule changes effectively • Maintain reporting on productivity, safety, and quality metrics • Escalate issues to management with recommended solutions [Previous Position - Material Handler, Senior Material Handler] [Company Name], [City, State] | [Month Year] – [Month Year] • Operated [equipment types] moving [number]+ units daily with [X%] accuracy • Maintained [safety record] across [time period/hours] • Trained [number] new team members on equipment and procedures • Achieved [X%] productivity rate exceeding targets by [X%] • Selected for lead role based on [performance metrics/achievements] • Assisted supervisor with [specific responsibilities] [Earlier Position if applicable] [Company Name], [City, State] | [Month Year] – [Month Year] • [Key achievement with metrics] • [Safety or quality accomplishment] • [Productivity or efficiency metric] EDUCATION --------- [High School Diploma/Associate Degree/Bachelor's Degree] [School Name], [City, State] | [Year] [Leadership or Management Training] (if applicable) [Program Name], [Organization] | [Year] [Warehouse/Logistics Certification Program] (if applicable) [Program Name] | [Year] TECHNICAL SKILLS ---------------- Warehouse Management Systems: • [SAP, Manhattan, HighJump, Oracle, RedPrairie - list systems] • Advanced RF scanner and handheld device operation • Inventory tracking and reporting systems • [Transportation/Labor Management Systems] Leadership & Management: • Team supervision and coordination • Performance management and coaching • Scheduling and resource allocation • Training program development • Conflict resolution • Time and attendance management • Safety program implementation Equipment Expertise: • All forklift classes (sit-down, stand-up, reach, counterbalance) • Certified trainer for [equipment types] • Order pickers, cherry pickers • Pallet jacks (manual and electric) • Tuggers, tow motors • [Specialized equipment] • Fleet management and maintenance coordination Operational Knowledge: • Warehouse operations management • Process improvement and optimization • Inventory control and cycle counting • Quality assurance procedures • Shipping and receiving coordination • Load planning and optimization • Cross-docking operations • Returns and reverse logistics • Hazmat handling and compliance (if applicable) Safety & Compliance: • OSHA regulations and standards • Safety training and program management • Accident investigation and reporting • Equipment inspection procedures • Emergency response protocols • PPE compliance enforcement Software & Reporting: • Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) • Productivity tracking and reporting • KPI monitoring and analysis • Schedule creation and management • Time and attendance systems CORE COMPETENCIES ----------------- • Team Leadership & Development • Operations Management • Process Improvement • Safety Management • Problem-Solving • Communication • Accountability • Attention to Detail • Adaptability • Results-Oriented ACHIEVEMENTS & RECOGNITION --------------------------- • [Award] - [Year] - [Context: "Lead of the Year for 20% productivity improvement"] • [Safety Award] - [Year] - [Context: "Team safety champion, zero incidents"] • [Performance Award] - [Year] - [Context: "Exceeded all KPIs for consecutive quarters"] FILL-IN INSTRUCTIONS FOR LEAD MATERIAL HANDLERS: ================================================= PROFESSIONAL SUMMARY: - Emphasize leadership experience and team size - Include both operational and supervisory metrics - Mention years in leadership vs. total experience - Reference process improvements made - Keep to 4-5 lines - Example: "Results-driven warehouse lead with 8 years experience including 3 years managing teams of 15+ material handlers. Increased team productivity by 25% while maintaining zero safety incidents across 50,000+ operational hours. Expert in process optimization, staff development, and WMS systems. Certified forklift trainer with OSHA 30-hour certification." WHAT MAKES LEAD ROLES DIFFERENT: - Team supervision and coordination - Training and development responsibilities - Process improvement initiatives - Safety oversight and enforcement - Resource and equipment management - Performance management - Shift leadership responsibilities - Communication with management KEY METRICS FOR LEAD POSITIONS: - Team size managed - Productivity improvements achieved - Safety record of entire team - Training provided (number of people trained) - Process improvements implemented - Turnover reduction percentages - Cost savings achieved - Accuracy improvements - Efficiency gains (time or resource reductions) LEADERSHIP ACHIEVEMENTS TO HIGHLIGHT: Team Development: - "Trained 25+ new hires reducing ramp-up time by 30%" - "Developed cross-training program increasing team flexibility" - "Mentored 3 material handlers promoted to lead positions" Process Improvement: - "Reorganized warehouse flow reducing pick time by 20%" - "Implemented new receiving process saving 2 hours daily" - "Created SOPs reducing errors by 40%" Safety Leadership: - "Led team to 365 consecutive days without accidents" - "Reduced safety incidents by 75% through training program" - "Implemented safety incentive program improving compliance" Productivity Gains: - "Increased team productivity from 85% to 110% of target" - "Reduced overtime costs by $50K annually through better scheduling" - "Improved throughput by 30% with same team size" TEAM SIZE MATTERS: Always specify: - Number of direct reports - Shift(s) managed - Total warehouse staff if coordinating across teams - Example: "Lead team of 12 material handlers on night shift in 200,000 sq ft facility" SUPERVISORY RESPONSIBILITIES: - Task assignment and workflow management - Performance evaluations and coaching - Attendance and schedule management - Discipline and corrective action - Hiring recommendations - Equipment allocation - Quality control oversight EQUIPMENT MANAGEMENT: As a lead, you manage equipment fleet: - "Manage fleet of 8 forklifts and 12 pallet jacks" - "Coordinate maintenance scheduling reducing downtime by 40%" - "Track equipment utilization optimizing allocation" - "Ensure all operators maintain current certifications" COMMUNICATION SKILLS: Critical for lead roles: - Daily shift briefings - Reporting to management - Coordinating with other departments - Writing reports and documentation - Resolving conflicts - Providing feedback CERTIFICATIONS FOR LEAD ROLES: - OSHA 30-hour (vs. 10-hour for regular material handlers) - Forklift trainer certification - First Aid/CPR often required - Any leadership or supervisory training - Advanced equipment certifications PROCESS IMPROVEMENT EXAMPLES: - "Reduced receiving dock-to-stock time from 4 hours to 2 hours" - "Implemented slotting optimization improving pick efficiency 25%" - "Developed visual management system reducing errors 35%" - "Created cross-docking process for 30% of inbound freight" KPIs YOU SHOULD TRACK: - Productivity rate (units per hour) - Accuracy rate (picking, receiving, inventory) - Safety incidents (injury rate, near misses) - Equipment utilization - Overtime hours - Order cycle time - On-time shipping percentage - Inventory accuracy - Damage rates STRONG ACTION VERBS FOR LEADS: - Led, Supervised, Managed, Coordinated, Directed - Trained, Developed, Mentored, Coached, Guided - Implemented, Improved, Optimized, Streamlined, Reduced - Achieved, Increased, Maintained, Exceeded, Delivered WHAT TO EMPHASIZE: - Leadership experience and team size - Process improvements with measurable results - Safety record for entire team - Training and development of others - Problem-solving and decision-making - Resource management - Communication skills - Results achieved through team REPORTING & ANALYTICS: - "Generated daily productivity reports for management" - "Tracked and analyzed team KPIs identifying improvement areas" - "Created visual dashboards showing safety and quality metrics" - "Prepared monthly performance reviews for team members" PROBLEM-SOLVING EXAMPLES: - "Identified bottleneck in shipping process, implemented solution saving 2 hours daily" - "Resolved equipment shortage through better scheduling and utilization" - "Addressed quality issues through targeted retraining reducing errors 50%" AWARDS FOR LEAD POSITIONS: - Lead/Supervisor of the Quarter/Year - Safety leadership awards - Process improvement recognition - Team performance awards - Cost savings recognition FORMATTING: - 1-2 pages (2 pages acceptable for lead positions) - Group achievements under leadership subheadings - Emphasize supervisory accomplishments over individual tasks - Professional fonts and formatting - Save as: FirstName_LastName_Lead_Material_Handler_Resume.docx CAREER PROGRESSION: Show your advancement: - Started as Material Handler - Promoted to Senior Material Handler - Advanced to Lead Material Handler - This demonstrates growth and earned leadership