[Your Name] [Your Phone Number] [Your Email Address] [Your City, State] [Date] [Hiring Manager's Name] [Company Name] [Company Address] [City, State ZIP Code] Dear [Hiring Manager's Name], I am applying for the [Job Title] position at [Company Name]. After [X years] as a [previous profession], I am transitioning to customer service where I can continue [what you enjoyed about previous work] while [reason that fits new environment]. My [previous profession] experience provided extensive training in [transferable skill 1], [transferable skill 2], and [transferable skill 3]. I regularly [describe relevant task from old job]. During my time at [Previous Company], I [achievement with metric that relates to customer satisfaction or communication]. [Company Name]'s [mission/focus/values] resonates with my professional values. My [previous field] background would be valuable for [specific way your background helps in this customer service role]. I am comfortable with [relevant knowledge or compliance requirement]. I am excited about bringing my [skill 1] and [skill 2] to a customer service role. Thank you for considering my application. I look forward to discussing how my unique background can benefit your team. Sincerely, [Your Name]